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e l e c o m W e s t I n c. |
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Telecom West
Inc. (TWI) is a Canadian company located in the Vancouver area in British
Columbia. Since
1986, the firm has been providing telemanagement, data management and consulting
services to over 100 corporate and government offices in BC, Alberta, Ontario
and the USA. Our
services consistently receive the highest rating and praise for customer satisfaction.
We have won and maintained many contracts because our clients have discovered
that we think and perform differently. We believe that by applying our energies
to a selective and manageable focus, we can perform at a higher and much more
meaningful level. Together with the commitment of the firm, we make Personal Performance
Commitments to our clients freeing them to apply their resources to important
core business needs.
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From the very beginning
our strength and growth has been based
on:
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| Top
Level of Customer Service | Our
pride is our professional, friendly, prompt and accurate customer service. |
| Providing
Best Possible Value | To
save time, effort and money to our clients is our prominent goal. We concentrate
on good understanding of our client's needs. Customers can focus on the "big
picture", we take care of the time consuming details. |
| Expertise
& Experience | Key
members of our team have been providing their expertise to the telecom industry
since the days, when the rotary phone was the "executive set". Combined
with the latest industry information, to which we are exposed on daily basis,
continuos education, research and development of leading technologies, TWI is
a strong and very knowledgeable ally on your site. |
| Hi-Tech | Our
firm has developed a prominent telecom, data management and business intelligence
(software and hardware) platform. This hi-tech solution enables us to respond
very quickly and precisely to all client requirements and effectively assist in
managing, monitoring and protecting their infrastructure and resources. |
| Security
& Confidentiality | We
assign top priority to security and confidentiality of all client's data and information. |
Beyond the Telecom Borders | | | | | Our
clients gain considerable benefits in many areas of their business | | - Reducing
infrastructure and administrative commitments;
- Optimizing
existing equipment;
- Lowering
operating costs;
- Providing
an independent, objective, technical and managerial resource;
- Ensuring
that things get done in a timely and efficient manner;
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deliver these benefits by: | | -
Providing a high level of telecom and computer technology;
- Implementing
monitoring, diagnostic and correction systems;
- Supplying
decision-making tools (reports, studies, analysis) via modern means of delivery;
- Setting
up automation and streamlined processes;
- Establishing
integration and compatibility;
- Offering
productivity and efficiency improvements in the telecom and related areas;
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With
our data management expertise, Telecom West provides solutions in areas of: | | -
data acquisition (local or remote)
- data
warehousing
- data
conversion and integration
- databases
- reporting
systems
- business
intelligence software
- automation
- equipment
and resource administration
- monitoring
- other
technologies
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