Our Services

CDR engineering and reporting services tailored for legacy PBX, current SIP networks, and modern UC platforms.

Home Services
What We Offer

End-to-End Telecom Metadata Solutions

Each service can run independently or as an integrated pipeline, helping organizations preserve legacy visibility while modernizing communications operations.

Core Platform

CDR Data Management Platform

Our mediation and management layer ingests records from legacy and modern telecom sources, validates structure and call logic, and delivers normalized data sets for downstream reporting, accounting, and monitoring.

  • CDR, CMR, SMDR, CSV, and XML support
  • Multi-vendor ingestion including Cisco ecosystems
  • Automated field mapping & normalization
  • Duplicate detection & gap analysis
  • Real-time streaming & batch processing
  • Long-term archival with indexed retrieval
  • Configurable retention policies
  • Data quality dashboards & alerting
Designed for hybrid estates: old PBX through cloud voice
Reporting

Customized Reporting & Analytics

Convert detailed call metadata into decision-ready reporting. We focus on high-value telecom KPIs such as call completion, answer-seizure behavior, route quality, utilization, and cost trends.

  • Drag-and-drop report builder
  • CDR-centric templates for operations and finance
  • Traffic analysis & trend reporting
  • Revenue assurance reports
  • Scheduled delivery (email, SFTP, API)
  • PDF, Excel, CSV, JSON export formats
  • Interactive dashboards
  • Role-based report access control
Customized templates available at no extra charge
Finance

Call Accounting & Cost Allocation

Build transparent telecom spend governance by combining carrier data and call records, then allocating validated cost to internal owners with full traceability.

  • Multi-currency & multi-tariff support
  • User, department & project allocation
  • Custom tariff table management
  • Budget threshold alerts
  • Chargeback & invoice generation
  • Telecom expense forecasting
  • GL code integration
  • ERP & finance system connectors
Integrates with SAP, Oracle, QuickBooks, and more
Monitoring

Real-Time Monitoring & Fraud Detection

Protect revenue and service quality with threshold-based monitoring and anomaly detection, including sudden destination shifts, unusual call bursts, and route degradation.

  • Live traffic dashboards
  • IRSF, wangiri, and abuse pattern detection
  • Configurable anomaly thresholds
  • Instant SMS/email/webhook alerts
  • Automated blocking rules
  • Case management for investigations
  • Historical event replay
  • SLA compliance monitoring
Fraud detection powered by ML-based pattern analysis
Integration

API & System Integration

Connect trusted telecom datasets to your current stack with open integration patterns. Feed analytics into BI, data warehouse, SIEM, and finance systems without manual rework.

  • RESTful API with full documentation
  • Billing system connectors and custom adapters
  • CRM integration (Salesforce, Dynamics)
  • BI connectors (Power BI, Tableau)
  • Webhook event streaming
  • SFTP / FTP file exchange
  • OAuth 2.0 & API key authentication
  • Sandbox test environment
Includes integration support for legacy data output devices
Consulting

Professional Services & Consulting

We provide architecture and migration consulting for organizations moving from fragmented legacy reporting to unified modern telecom analytics.

  • Telecom data strategy consulting
  • System architecture & design
  • Legacy data migration and reconciliation
  • Custom development
  • Platform onboarding workshops
  • Ongoing managed services
  • Health checks & audits
  • 24/7 priority support
Engagement models: fixed-price or time & materials

Not Sure How to Merge Legacy and Modern Reporting?

We can assess your Cisco and multi-vendor data sources and recommend a practical integration roadmap.

Schedule a Free Assessment Read Our FAQ